Contact Us
Got a question about how we review betting sites, spotted something out of date, or want to flag your own experience with a sportsbook's payout speed? We'd like to hear from you. This page covers the ways to reach the Betting Sites team and what to expect once you do.
How to reach us
The quickest way to contact us is by email at [email protected]. Send us a message with as much detail as you can — which sportsbook you're asking about, what you noticed, and any relevant dates — so we can look into it properly. We aim to reply within a couple of business days, though busier periods around major sporting events (hockey playoffs, football season, and so on) can occasionally slow things down.
What you can contact us about
- Corrections or updates to a review — for example, if a bonus offer, withdrawal time, or licensing detail listed on the site has changed
- Your own experience with a betting site's payout speed, customer support, or account verification process
- Questions about how we rate and rank sportsbooks, including our approach to fast payout times
- General feedback on the site, its layout, or content you'd like to see covered
- Media or partnership enquiries
Before you write in about a specific sportsbook
If your question relates to an active bet, a delayed withdrawal, or an account issue, we'd suggest first checking the sportsbook's own support channels — most Canadian-facing operators offer live chat or email support directly on their platform, and they're best placed to resolve account-specific matters quickly. We review and compare these sites; we don't operate them, so we can't access account details or intervene in individual transactions.
If you'd rather understand how gambling protections generally apply before reaching out, our responsible gambling page outlines the tools and support available to Canadian bettors, and our terms and conditions page explains how we present information on this site.
Feedback shapes our reviews
Fast payout speeds, clear bonus terms, and reliable customer support are things we weigh carefully when ranking sportsbooks for Canadian players. Reader feedback — both positive and negative — genuinely helps us keep that ranking honest and current. If a withdrawal took longer than advertised, or a bonus condition wasn't clearly stated at signup, let us know. We factor real reader input into how we revisit and update our comparisons.
Want to know more about who we are first?
If you're curious about our review process, our editorial approach, or who's behind Betting Sites, our About Us page has that background. It's a good starting point before getting in touch if you want context on how we work.